Clean and Modern En-Suite
One of the lovely things about having a well-established business is that we have been around long enough to have regular customers. Mr and Mrs Cresswell from Kingswinford first had a bathroom from us 8 years ago, then a kitchen 4 years ago and recently returned when their en-suite was in need of updating.
Having worked together before we knew that the couple appreciated our designs skills and were looking for us to show them a few options from which they could choose. After a visit to the showroom to discuss their requirements and a home visit to assess the current en-suite we presented our ideas to them.
“As usual Caroline presented us with a lovely design, “says Mrs Cresswell. “We had seen some tiles that were lovely but Caroline suggested the same tile with a different colour theme. These look fabulous and I have been able to add coloured towels to bring out the soft lilac and purple hues in the shower tiles.
“I love the look of the room but like it even better because it is so easy to keep clean and looking like new.”
We know that customers only return if they have been happy with the service from the whole team and this was certainly the case with Mr and Mrs Cresswell.
“Nothing is too much trouble and everyone goes the extra mile to ensure that we are satisfied, “adds Mrs Cresswell. “From the team of fitters that are clean, courteous and efficient to the after sales team that deal with any issues promptly, the levels of service are exceptional.”