New Bathroom and Ensuite Project Restores Faith in Tradespeople
We know when we go into customers’ homes that they may not always have had the best experiences with tradespeople in the past which is why we are very demanding of our fitting team. This was the case with Phil and Theresa from Redditch who had particular concerns about who was going to be working in their home and what level of care they would take.
We refurbished a bathroom and an ensuite for Phil and Theresa and I am delighted that for them it was a pleasurable experience and that in Phil’s words, ‘we have restored his faith in tradespeople.’
“We were very wary and mindful of the possible upheaval in working on two rooms at the same time.
“However our concerns were quickly put aside when we met Joe and Darren. We were impressed straight away with their professional approach. They both took such pride in their work, attending to every last little detail. When issues did arise around the plumbing or the previous room layouts they dealt with them efficiently and without fuss.
Theresa added, “The care they took was amazing. At the end of every day, their work areas were cleared and tidied, all the rubbish was removed so no skip was needed and the house was kept clean.”
Phil and Theresa’s new bathroom includes a spacious shower bath and is modern and easy to clean with the basin raised off the floor. The ensuite also has a wall hung vanity unit and a modern shower. Both rooms are fully tiled from floor to ceiling with gorgeous tiles in a neutral shade.
“We couldn’t be happier,” says Phil, “Roman Bathrooms exceeded all of our expectations. The new rooms are lovely and the experience so pain free that we have already arranged for them to come back to do the cloakroom.”