Caroline Appointed to Kbsa Board as Bathroom Retail Ambassador
Caroline has joined the Kitchen Bathroom Bedroom Specialists Association, (Kbsa) board of directors, with a specific role to act as bathroom retail ambassador.
Caroline said, “I am delighted to be given this opportunity to work with the Kbsa board. Kbsa membership is something that every independent retailer aspires to, as a mark of professionalism and high standards of customer service.
“Bathroom retailers are underrepresented, and I want to help them understand how valuable membership can be.
“I would also love to see the Kbsa become THE name the public recognises when they consider any KBB home improvements, actively searching out member businesses knowing that they are in safe, reliable, knowledgeable hands.”
Kbsa national chair Richard Hibbert said, “Caroline will be a great asset to the board. Her experience will help us identify the challenges and issues that are specific to bathroom retailers, helping us refine our offer and bring the benefits of Kbsa membership to a wider audience.”